About Cigna Middle East
Who we are
Cigna Middle East is part of Cigna Corporation, a global health services company with roots in the US, serving over 180 million customers globally. Cigna Middle East serves the GCC markets and Lebanon through its locally regulated entities and partner arrangements.
What we do
With over 60 years of global experience and over 20 years of experience in the Middle East, our health insurance plans are carefully designed to deliver quality and affordable healthcare solutions as per the needs of our customers. We at Cigna offer both health and wellness services to individuals, businesses, and government entities in the region and across the globe.
Our Vision
Health must be everyone’s top priority. At Cigna, we help our customers achieve their health goals by empowering them to manage their health better. Staying healthy can be hard work, especially when facing health concerns like chronic diseases, obesity and diabetes, and behavioral issues like stress and lack of exercise and sleep.
Access to care, getting and staying healthy is easier with the support of a trusted partner. Our vision is to serve people and provide them with quality care throughout their lives. We are more than a health insurance company. We are your partner in total health and wellness available for you 24/7. With our whole health approach, we are focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. We are committed to creating better futures for our customers and clients and to help them achieve or maintain their physical, mental, financial, or social health goals.
Our affordable solutions and focus on innovation enable us to meet the dynamic needs of our customers, clients, intermediaries, and communities and empower them to proactively own and manage their health.
Why Choose Cigna Insurance Middle East
Focused on Wellbeing
Through our Employee Assistance Programme (EAP), we strive to offer confidential, telephonic, or face-to-face counselling for your employees. Also, to promote wellness, we offer on-site wellness seminars wherein experts provide advice for the optimal health, happiness, and productivity of employees.
Affordable Healthcare Solutions
We work towards making healthcare affordable for everyone. Our dedicated team of doctors, network specialists help with sophisticated cost-containment strategies to ensure your policy is being managed effectively.
Local Expertise
With our key operations focussed on the Middle East region and locally staffed teams, customers can get guidance that’s grounded in expertise, cultural knowledge, and real-world experience.
Enhanced Customer Experience
With our wide range of convenient digital solutions, such as Apps, Online portals, Telehealth, EAP, you can easily manage and access your health insurance plan and leverage healthcare benefits with utmost ease.
“At Cigna, we are deeply invested in ensuring the wellbeing and peace of mind of our people while increasing access to quality care. Our products and solutions are designed to provide simple, affordable, and flexible care that cater to the whole health needs of people and empower them to manage their health better. Cigna’s diverse portfolio of robust solutions has made it the dedicated “go-to” health insurer for employers, governments, and individuals in the region.”
Jérôme Droesch
CEO – Domestic Health and Health Services, Cigna International Markets
Board Member for India, Turkey, and Honeysuckle Health - Australia
Chairman, Cigna Insurance Management Services, DIFC
Advisory Board Member – Dubai Chamber of Commerce & Industry
We’re here to support our customers
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Our impeccable 24/7/365 multilingual customer service ensure that our customers receive all the help and support they need.
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We, at Cigna, strive to resolve our customers query as early as possible. Most of the calls are answered within 30 seconds.
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Our expert team, irrespective of the location or role, serve customers with a friendly, solution-driven mindset.
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We operate with transparency and integrity, and with an unwavering commitment to the health of our customers.
Frequently Asked Questions
A health insurance plan can be considered a protective and cost-effective cushion that you can rely on to manage your healthcare needs. Illnesses and medical emergencies can put a burden on your finances. When you have a flexible health insurance plan that offers comprehensive coverage options, you can access a wide variety of healthcare facilities and services without paying the full cost of your medical bills.
A health insurance plan provides access to a wide network of participating doctors, specialists, other healthcare practitioners at reasonable prices. It also covers the costs of medical expenses for covered dependants.
Cigna Insurance Middle East offers flexible plans to suit different budgets and regions. However, all plans include in-patient treatment, day-patient treatment, prescription drugs, basic maternity care, cancer care, mental health care and more. Examine the list of benefits carefully to ensure that you have selected a plan that is just right for you.
Select the healthcare insurance plan that is right for you. This will vary depending on your age (pay for higher coverage as you get older), individual or family, living in your country of origin or as an expatriate (needing repatriation facilities and guest visitations).