About Cigna Insurance Saudi Arabia

About Cigna Insurance Saudi Arabia

The landscape of Saudi Arabia is undergoing unprecedented transformation, aligning with the Vision 2030 goals to shape an ambitious nation, a thriving economy, and a vibrant society. With 18 years of dedicated experience in Saudi Arabia and a rich 225-year global legacy, Cigna Insurance Saudi Arabia contributes to the realization of Vision 2030 objectives for everyone in the Kingdom.

Who we are

Cigna Insurance Saudi Arabia is a part of The Cigna Group, a global health services company with roots in the US, employing over 70,000 people and serving over 189 million customers globally. In 2023, we became the first international health insurer to receive a branch license in Saudi Arabia.


What we do

As a global reinsurer, we have been supporting clients with populations in Saudi Arabia in the last 18 years. Now, we’re leveraging that expertise to tailor our products and services to meet the needs of SMEs and corporates in Saudi Arabia.

Our local capabilities make sure we understand your needs:

  • In the Middle East for over 18 years.

  • ME regional team of over 1,000 Cigna Healthcare employees.

  • Over 150,000 customers in the Middle East across 800 client relationships.

  • ME regional Customer service, claims reimbursement, clinical case management/preapproval, compliance, eligibility.

  • Over 30 languages spoken globally.

  • We stay close to you, with a global network of over 1.8 million health care professionals, clinics & facilities. 5,000+ local network of providers in the region.


Our vision

Health must be everyone’s top priority. At Cigna Insurance Saudi Arabia, we help our customers achieve their health goals by empowering them to manage their health better.
Access to care, getting and staying healthy is easier with the support of a trusted partner. Our vision is to create a better future built on the vitality of every individual and every community.
We are more than a health insurance company. We are your partner in total health and wellness available for you 24/7. With our whole health approach, we are focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. We are committed to creating better futures for our customers and clients and to help them achieve or maintain their physical, mental, financial, or social health goals.


Why choose Cigna Insurance Saudi Arabia?

As a global health insurance company with a mission to improve the health and vitality of the people we serve, we provide solutions that support better health outcomes.

Local expertise

Our locally staffed team is committed to providing guidance tailored to your needs, drawing upon their extensive expertise, deep cultural knowledge and real-world experience.

Focused on well-being

Through our Employee Assistance Programme (EAP), you get access to a confidential telephonic, or face-to-face counselling services for your employees. Also, to promote wellness, you get on-site wellness seminars wherein experts provide advice for the optimal health, happiness, and productivity of employees.

Comprehensive health care solutions

We work towards making health care available for everyone. Our dedicated team of doctors, network specialists help with sophisticated cost-containment strategies to ensure your policy is being managed effectively.

We make health and wellness simple

With our wide range of convenient digital solutions, such as apps, online portals, telehealth, EAP, you can easily manage and access your health insurance plan and leverage health care benefits with utmost ease.

We’re here to support you

  • Our impeccable 24/7/365 multilingual customer service ensure that our customers receive all the help and support they need.

  • We strive to resolve your queries as early as possible. Most of the calls are answered within 30 seconds.

  • Our expert team serves customers with a friendly, solution-driven mindset.

  • We operate with transparency and integrity, and with an unwavering commitment to your health.


Frequently Asked Questions

To get access to the best and cost-effective health care treatments and facilities health insurance plan in KSA is important. Moreover, everyone in Saudi Arabia needs to have mandatory health insurance. This includes employers and employees, spouses as well as family members of employees. All expats in the Kingdom of Saudi Arabia need to have medical insurance. Without proof of insurance, expats will not be able to receive their work or residency permit.

In Saudi Arabia, health insurance is essential for both expatriates and its citizens. While expats often receive health insurance coverage through their employers, citizens have various options to opt for public and private health insurance.

Typically, for an expat, their employer is likely to provide medical insurance for them and/or their family. However, employer-provided medical insurance in Saudi Arabia may provide only basic care. Some treatments and health care services may also work on a co-payment system. So, expats may be liable to pay out-of-pocket costs to avail certain treatments or care. It is always recommended to check employer provided health insurance policy to know what coverage it offers.

For citizens, they are provided with the free public health insurance which is provided by the government. Some citizens opt for private health insurance to supplement their government provided coverage. Private plans offer additional benefits and access to a broader network of health care providers. Saudi citizens have the flexibility to choose between public and private health care services based on their needs and preferences.

The General Secretariat of the Council of Cooperative Health Insurance (CCHI) has made it mandatory for private employers to provide employees with corporate health insurance plans in Saudi Arabia. Health insurance plans for employees should also include coverage for all family members, including husband or wife, sons up to the age of twenty-five and unmarried daughters in addition to orphans fostered by foster families. Employers who wish to buy top-quality group health insurance policies in Saudi Arabia should explore Cigna Insurance Saudi Arabia's wide range of medical health care plans. Cigna Insurance Saudi Arabia provides flexible, comprehensive, and cost-effective coverage for all companies, however big or small they are. Our plans offer great value in health insurance for you and your employees.